Delete your account
You can ask us to delete your Palmbook account and its data here, without the app. In the app, the same option is in Settings → Delete my account.
Before you start
Cancel Premium in the store first
Deleting your account does not cancel a Premium subscription. The App Store or Google Play keeps charging you until you cancel it there.
What happens
- Your account is disabled as soon as you confirm.
- Your account, readings, saved photos and chat are erased within 7 days.
- Backups that still hold them expire within 14 days after that.
What we keep, and why
- Purchase records, for as long as tax law requires.
- Consent records without your personal details, as proof of what you agreed to.
- Security logs, for 180 days, as India's CERT-In rules require.
Arun Verma, who runs Palmbook, handles deletion requests. Details are in the privacy policy.