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Delete your account

You can ask us to delete your Palmbook account and its data here, without the app. In the app, the same option is in Settings → Delete my account.

Before you start

Cancel Premium in the store first

Deleting your account does not cancel a Premium subscription. The App Store or Google Play keeps charging you until you cancel it there.

What happens

  • Your account is disabled as soon as you confirm.
  • Your account, readings, saved photos and chat are erased within 7 days.
  • Backups that still hold them expire within 14 days after that.

What we keep, and why

  • Purchase records, for as long as tax law requires.
  • Consent records without your personal details, as proof of what you agreed to.
  • Security logs, for 180 days, as India's CERT-In rules require.

Arun Verma, who runs Palmbook, handles deletion requests. Details are in the privacy policy.

Step 1 of 3

Which account?

Enter the mobile number or email address you sign in with. We'll send a 6-digit code to it.

Sign-in method
India (+91) only.

If an account uses this number or address, the code arrives within a minute and works for 10 minutes.